Robotic Process Automation hackathon
In the recent SAP iRPA Hackathon - september 2020, the itelligencegroup team demonstrated positive and intelligent robotic process automation experiences. To understand this, you need to know what is going on under the hood: Integrated the digital human platform, SAP Conversational AI, and seven iRPA bots to incorporate webpages, SAP S/4HANA, machine learning, and email.
The conversational AI allows Thorsten to use his voice to communicate in his natural language. The iRPA bots carry out the hard work upon Hackstrid’s command.
To recognize and categorize the requests in Thorsten’s inbox, we deploy state-of-the-art natural language processing techniques. This meant that we could also capture email semantics and entities. We used transfer learning from a two-million-word deep learning model with 685,000 unique vectors of 300 dimensions. From here, we retrained the last layer of the deep learning model to learn classification schemes for our particular problem.
Innovations like these help companies to improve the employee experience considerably, create cost savings in the long term, and alleviate repetitive manual tasks. An ever-increasing number of companies are interested in how intelligent robotic process automation simplifies workflows. Our success at the SAP iRPA Hackathon was evidence of this. itelligence picked up the 2nd prize at the event organized by SAP Coil EMEA North. Our colleagues in the Netherlands won 1st prize for a separate life science-based project.
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